Privacy Policy

• Account details — your email address, and your name and profile photo if you sign in with Google.
• Planning answers — things you tell us so we can tailor results, such as whether you're planning a trip or a move, your timeframe, where you're moving from, rent or trip budgets, and any travel loyalty programs you list (we never ask for those logins).
• What you create — AI chat conversations, saved cities and trips, notes, move plans, checklists, shared links and reviews.
• Job Match text — the resume or work background you paste. It's sent to our AI provider to generate matches; we don't save it to your account.
• Realtor requests — your name, email, phone, target city, budget, timeline and notes when you ask to be connected with a real-estate agent.
• Messages to us — what you send through the contact form or the partner-agent application.
• Payments — your plan, billing status and a Stripe customer ID. Card details go directly to Stripe; we never see or store your full card number.
• Usage — pages and features you use, how you arrived (for example, a search engine or a link), and basic device and browser information. We keep a random ID in your browser's local storage to count visits.

• To run NextPlace: your account, AI matches and answers, saved plans, and paid features.
• To send emails you've asked for, like the weekly digest about your saved places, and important account or billing messages.
• After a paid plan ends, we may send one email inviting you back. You can opt out of email at any time.
• To understand what's working and improve NextPlace, and to keep the site secure and prevent abuse.
• To meet legal obligations.

We do not use race, color, religion, sex, national origin, disability or familial status to rank or recommend places to you.

• Partner real-estate agents — only when you ask. If you request a realtor and check the consent box, we share your name, email, phone and the other details you enter with a partner agent for that city (or with our team, who will find one). The agent may contact you directly.
• Service providers who help us run NextPlace, under agreements to protect your data: hosting and database (Lovable Cloud / Supabase), AI model providers that generate answers from your messages, Stripe for payments, and Resend for email.
• Travel and booking partners — when you click an affiliate link (for example to Booking.com or Viator), that site knows you came from NextPlace. We don't send them your name or email.
• Legal reasons — if required by law, or to protect the rights and safety of our users and NextPlace.
• Business changes — if NextPlace is merged or sold, your information may transfer to the new owner under this policy.

We don't sell your personal information, and we don't share it for cross-site advertising.

We use your browser's storage to keep you signed in and to remember a random visitor ID and where your visit came from. Outside sites you visit from NextPlace, like booking sites, may set their own cookies under their own policies.

We keep your account information and saved plans while your account is open. When you ask us to delete your account, we delete or anonymize your personal information, except what we must keep for legal, tax or billing records, or to resolve disputes.

• Delete saved plans in My Plans and update your travel programs in your account at any time.
• Turn the weekly digest on or off in My Plans, or use the unsubscribe link in any email.
• Cancel a paid plan from your account (Manage billing).
• Ask to see, correct, download or delete your personal information through our contact form (choose "Privacy"). Depending on where you live (for example, California), you may have additional rights, and we won't treat you differently for using them.

We use industry-standard safeguards, such as encrypted connections and access controls, to protect your information. No online service can be perfectly secure, so please use a strong password and keep your sign-in private.

NextPlace is meant for adults. We don't knowingly collect information from children under 13.

If we change this policy, we'll update the date at the top. For important changes, we'll let account holders know.

Questions or requests about your privacy? Reach us through our contact form. See also our Terms of Service.